Privacy Policy

Introduction

Valley Growth Systems (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including when you sign up to receive SMS communications from us.

Information We Collect

We may collect the following information:

    •    Phone Number: When you voluntarily provide it through our website forms or other communication channels.

    •    Contact Information: Such as your name, email address, and any details you submit through our forms.

    •    Additional Information: Any other information you voluntarily share with us (e.g., service inquiries, project details).

How We Use Your Information

We use the information we collect for purposes such as:

    •    Sending SMS messages including appointment reminders, follow-ups, service updates, responses to inquiries, and customer support.

    •    Improving our services, marketing processes, and customer communication.

    •    Complying with legal obligations and ensuring the security of our systems.

SMS Consent (Opt-In Disclosure)

By providing your mobile number, you consent to receive:

    •    Automated marketing and non-marketing SMS messages from Valley Growth Systems.

    •    Recurring messages as part of ongoing communication.

Message and data rates may apply.

Consent is not a condition of purchase.

Opt-Out Instructions

You can stop receiving SMS messages at any time by:

    •    Replying STOP to any SMS we send.

After unsubscribing, you will receive a confirmation message and will no longer receive SMS communications.

    •    Replying HELP for customer support or additional assistance.

You may also contact us directly at: [email protected].

Sharing Your Information

We do not sell your personal information, including your phone number.

We may share your information only with:

    •    Service Providers: Such as SMS delivery platforms (e.g., Twilio or similar providers used by our CRM) strictly for message delivery.

    •    Legal Authorities: If required by law, regulation, or legal process.

We do not share your information with third parties for their own marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

While we strive to secure your personal data, no method of transmission over the Internet or mobile network is 100% secure.

Data Retention

We retain your personal information only as long as necessary to:

    •    Provide our services,

    •    Maintain your SMS subscription,

    •    Comply with our legal obligations.

You may request deletion of your data at any time by contacting us at [email protected].

Children’s Privacy

Our services are not intended for individuals under 13 years of age.

We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

The updated version will always be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:

Valley Growth Systems

Email: [email protected]